Members of the LSERV Legal Team: General Counsel – Atty. Cecilia M. Tuazon, Senior Legal Officer – Atty. Riza Kristina E. San Jose-Dionisio, Legal Officer – Atty. Roi Paulo O. Bance, Legal Secretary – Eunice M. Verano
LSERV, a leading provider of manpower and support services in the Philippines, is celebrating a significant achievement by its legal department. Following the individual recognition of Atty. Cecilia Tuazon, LSERV’s General Counsel, in 2023’s GC Powerlist Philippines, this year, the entire Office of the General Counsel has been included in the prestigious The Legal 500: GC Powerlist Philippines Teams 2024.
Recognition for Excellence
The Legal 500 is a renowned global research firm that analyzes the capabilities of law firms worldwide. Their GC Powerlist identifies the top in-house legal teams across various organizations. This year’s recognition places LSERV and its legal team amongst the best in the Philippines, alongside those of established corporations like Aboitiz Group and Ayala Corporation.
A Team Effort
Atty. Tuazon expressed her pride in the team’s accomplishment, stating, “This distinction reflects our unwavering commitment to upholding legal and regulatory requirements while delivering exceptional service.” This collaborative effort ensures LSERV operates at the highest legal standards while exceeding client expectations.
Beyond Recognition: Social Impact
While not involved in high-profile mergers or acquisitions, LSERV’s legal team plays a vital role in the nation’s infrastructure and service delivery. Atty. Tuazon highlights, “We regularly bid for and manage contracts that help in the operation and maintenance of our airports and ports and help government agencies deliver essential services.” Their work contributes significantly to the smooth functioning of the country’s infrastructure and public services.
Innovation at the Core
The LSERV team utilizes innovative solutions to optimize their efficiency. Atty. Tuazon describes how they leveraged free Google tools to create request portals and tracking systems, streamlining communication and document management. This approach not only reduces costs but also improves service delivery for both internal and external clients.
Looking Ahead: The Evolving General Counsel Role
Atty. Tuazon emphasizes the need for general counsels to adapt to the changing legal landscape. She envisions a future where legal teams embrace technology like AI and data analytics to identify issues proactively and develop preventive measures. This shift would translate to a more strategic and data-driven legal function.
Leading and Motivating a Lean Team
Despite operating with limited resources, Atty. Tuazon fosters a motivated and engaged legal team. Her approach focuses on:
- Encouraging Innovation: She empowers her team to develop creative solutions that streamline workflows and improve efficiency.
- Investing in Individual Growth: Understanding team members’ aspirations, she aligns tasks and learning opportunities with their career goals.
- Setting Clear Goals: Establishing well-defined objectives provides a roadmap for success and motivates team members to achieve their targets.
LSERV’s legal team, under Atty. Tuazon’s leadership is a shining example of excellence in the Philippine legal landscape. Their dedication, innovation, and commitment to upholding legal and ethical standards serve as an inspiration for other legal teams within the service contracting industry and beyond.