LSERV Achieves ISO 9001:2015 Certification: A Milestone in Quality Excellence

LSERV Corporation proudly announces its recent achievement of ISO 9001:2015 certification, signifying a monumental milestone in its dedication to delivering unparalleled quality and service excellence. This prestigious certification, granted by TÜV NORD Philippines, Inc., serves as a testament to LSERV’s unwavering commitment to meeting and surpassing rigorous international standards in all facets of its operations.

Certification Journey

The journey towards certification commenced with a Stage 1 Certification Audit on February 19, 2024. During this critical phase, LSERV meticulously showcased its adherence to ISO 9001:2015 standards, garnering commendation and advancement to the Stage 2 Certification Audit. On March 18 & 19, 2024, LSERV smoothly navigated through the Stage 2 Certification Audit, further fortifying its commitment to quality management principles. This remarkable feat culminated in LSERV’s recommendation for certification under the esteemed ISO 9001:2015 Quality Management System standard.

The ISO Working Committee

Guided by the esteemed leadership of ISO Advisor Dir. Virginia Limbo and ISO Consultant Engr. Romeo Ramirez of the CRR (Cynthia & Romeo Ramirez), LSERV’s ISO Working Committee played an indispensable role in steering the company through the certification process. Comprised of dedicated professionals, including Quality Management Representative Manuel Caballero and Deputy Quality Management Representatives Ruth Ogad, Virgilio Estanislao, Joan Lenden Marquez, Archell Ballestero, Jessica Dacara, and Angelica Madalang, the committee’s unwavering dedication ensured the successful attainment of ISO certification.

Strategic Decision and Preparation

The pivotal decision to pursue ISO certification stemmed from LSERV’s Corporate Strategic Planning session in November 2022. Recognizing the imperative of reaffirming its industry leadership and adapting to evolving market dynamics, President Joseph Angeles and the management team initiated comprehensive preparations for ISO certification in January 2023. This multifaceted approach encompassed thorough system gap analysis and orientation sessions aimed at aligning LSERV’s processes with ISO 9001:2015 requirements.

The ISO 9001:2015 Certification Team

A Testament to LSERV’s Commitment

Achieving ISO 9001:2015 certification serves as a resounding validation of LSERV’s unwavering dedication to quality management and customer satisfaction. Furthermore, it underscores LSERV’s steadfast commitment to delivering unparalleled services to its esteemed clientele and stakeholders. This remarkable achievement further solidifies LSERV’s standing as a trusted partner for organizations seeking excellence in manpower and support services.

As LSERV embarks on this transformative journey towards quality excellence, it remains steadfast in its unwavering pursuit of continuous improvement and innovation. Guided by the principles of ISO 9001:2015, LSERV is poised to usher in a new era of unparalleled quality and service excellence.

For inquiries or further information about LSERV’s ISO certification, please contact our Quality Management Representative at (632) 8 843 2077.

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